Understand item statuses
What every status on a part means, which ones are waiting on you, and what to do about the ones that are not.
Every part in your inventory carries a status. It answers one question: what, if anything, do you need to do to this part right now.
A status is not a judgement on the part — several of them are perfectly healthy resting states. What matters is which ones are waiting on you.
> [!NOTE] > A part has one status in your inventory, but a separate status per marketplace if you sell on more than one. A part can be live on eBay US and not listed on eBay UK at the same time, each with its own status and price.
Before it goes to eBay
These are the statuses a part moves through while it is still only in GridX Connect.
| Status | What it means | What to do | |---|---|---| | Draft | Saved in your inventory. Not on eBay. | Add photos, then publish. | | Needs images | The part has no photo, so it cannot be published. | Open the part, add at least one photo in Product Images, then publish. | | Ready to publish | The part has a photo and everything else it needs. | Click Publish. |
Needs images is the single most common reason a part sits and does nothing. At least one photo is required before eBay will accept the listing — there is no way to publish without one.
While it is live
| Status | What it means | What to do | |---|---|---| | Publishing | Being sent to eBay right now. | Nothing. It updates on its own, and you can leave the page. | | Live | Up for sale on that marketplace. | Click the eye icon to open the listing on eBay. | | Not listed | A marketplace you have not listed this part on yet. | Use that channel's Publish to list it there. | | Sold out | The stock reached zero, so the listing cannot sell. | Add stock, then Republish. You can also End it. Revise is not offered while it is sold out. | | Needs revision | Live, but with edits in GridX Connect that have not been pushed to eBay. | Click Revise to push them. | | Ended | The listing was taken down. The part stays in your inventory. | Click Republish to relist it. |
> [!TIP] > Needs revision is not a failure. It simply means you changed something — a price, the title, the fitments — and eBay has not been told yet. The live listing is still perfectly fine; it is just showing the older values until you revise.
Statuses that change without you
Two of these can appear on their own, because they reflect what happened on eBay rather than what you did in GridX Connect:
- Sold out — the part sold through and quantity reached zero.
- Ended — the listing ended on eBay.
When either happens, GridX Connect updates the status and sends you a notification. You do not need to be watching the page.
When something failed
| Status | What it means | What to do | |---|---|---| | Publish failed | The last attempt to list the part errored. | Open the part and read the reason in red under the marketplace's row, fix the part, then retry. | | Needs revision, after a rejected revise | An attempt to push edits to a live listing was rejected. The listing stays live with its earlier details. | Read eBay's reason, fix the part, then Revise again. |
Both of these come with the actual reason from eBay. That reason is the useful part — it names the specific field or rule that blocked the listing, which is almost always faster than guessing.
A failed publish leaves the part in your inventory untouched. Nothing is lost, and retrying after a fix is safe.
Where statuses appear
The same status shows up in three places, at different levels of detail:
- On the inventory row, as a short status control, so you can scan a whole page and see what needs attention. On a computer the row uses its own short words: Publish, Published, Error and No images.
- At the top of the part's page, as one line that sums up the part, such as Ready to publish, Live on 2 of 3 channels or Publish failed.
- On the marketplace rows under that line, with one status per marketplace, that marketplace's actions, and any reason from eBay in red.
If a part looks healthy on the inventory row but you are selling on more than one marketplace, open the part before assuming everything is listed. The row shows a summary; the marketplace rows show the truth for each one.
Fitment badges are not statuses
A part can also carry badges describing its vehicle compatibility. They show in the heading of the Vehicle Compatibility card when you open the part, and they do not block publishing:
- Engine Verified — compatibility is confirmed down to the exact engine, not just the broad vehicle. It also makes the Engine and Notes columns appear.
- Edited — the fitments were changed and saved, so they no longer match what was originally proposed. Click Edit Fitments on the Vehicle Compatibility card and use Reset to Original if you want the proposed list back.
If something goes wrong
A part is stuck on Publishing. The status updates on its own and you can leave the page while it works — you do not need to sit and watch it.
A part shows Needs revision immediately after publishing. Something was edited between the publish being sent and it completing. Click Revise to bring the live listing up to date.
A part is Ended but you did not end it. The listing ended on eBay's side. Click Republish to relist it; the part and all its data are still in your inventory.
Sold out but you have stock. The quantity in GridX Connect reached zero. Update the quantity on the part, then republish it.
> [!WARNING] > Publishing, revising and ending listings are company-admin actions. If the buttons are missing rather than disabled, you are signed in as a staff member — staff can add and prepare parts, but cannot push them to eBay.