End a listing

Take an eBay listing down while keeping the part in your inventory. The status becomes Ended, and you can Republish to relist it later.

Ending takes a live listing down from eBay while keeping the part in your GridX Connect inventory. The listing stops showing to buyers, the part's status becomes Ended, and you can put it back up later by republishing. You can end one listing, or tick several parts and end them together.

Ending is not the same as deleting. End removes the eBay listing but keeps the part, so nothing is lost and you can relist whenever you want. Delete removes the part itself and also ends any live listing it has. If you want to keep the part, use End.

Ending does not send the part back to Ready to publish. The status becomes Ended, with a Republish control ready for when you want it live again.

> [!NOTE] > End, like Publish and Revise, is a company-admin action. Staff members can see a listing's status but do not get the End control. The eBay connection and everything about it lives on the Channels page in the left sidebar.

Before you start

  • The part is live on eBay — only a live listing can be ended.
  • You are a company admin.
  • You know you want to keep the part. To remove the part entirely, use Delete instead (note that deleting also ends any live listing and cannot be undone).

Steps

  1. In Inventory, open the live part (or use its row's ⋮ menu).
  2. On the part's page, click the End icon on the marketplace's row (it reads End eBay US listing when you point at it), or choose End listing from the row's ⋮ menu in Inventory.
  3. Read the confirm window. From the part's page it names the marketplace, for example End eBay US listing?, with the message The item stays in your inventory and can be republished later. From the ⋮ menu the heading reads End eBay listing for "{title}"?
  4. Click End listing to confirm.
  5. The status changes to Ended and you see a Listing ended message confirming the part is still in your inventory.

If you sell on more than one marketplace, End listing in the ⋮ menu opens an End on window instead of the confirm window. The marketplaces are already ticked. Untick any you want to keep up, then click End. The button shows how many are ticked, for example End (2), and those listings end straight away. You can also end a single marketplace from the row's Channels pop-up: click End beside it, and a window asks End the US listing for "{title}"? When a part is live on more than one marketplace, its page also has an End all button, which opens the same End on window.

When you are done, the part's detail panel shows the marketplace as Ended (or, across several channels, Ended on all channels), with a republish icon in place of End. It reads Republish on eBay US when you point at it.

Relisting an ended part

An ended part keeps everything — its photos, details, and place in your inventory — so relisting is quick. On the part's page, click the republish icon on the row of the marketplace you want back up; from a row's ⋮ menu, the control reads Publish. Either way it reuses the same publish action and sends the part to eBay as a fresh live listing.

An ended part is treated as ready to list again. If you sell on one marketplace, the Inventory row does not show the word "Ended": it offers a Publish action, just as a never-listed part does, and the Ended wording shows on the part's page. If you sell on more than one marketplace, the row's Channels pop-up shows Ended beside that marketplace, with a Publish button. Both point to the same next step: republish when you are ready.

> [!TIP] > A Sold out listing is different from an ended one. Sold out means the stock reached zero. It offers End and Republish, but not Revise. Add stock and republish it to sell again. An Ended listing is fully down until you republish it.

Ending many listings at once

To take down a batch, tick the parts in Inventory and click End in the bulk toolbar (company admins only). An End listings window opens and checks your selection. Each marketplace has its own row saying how many listings it will end, for example 8 to end, or Ended or Not listed when there is nothing to take down there. Untick a marketplace to keep its listings up, then click End 8 listings. The run then tracks in the header activity bar. Parts in your selection that are not live are left alone.

If none of the ticked parts are live, you see Nothing to end. Only one bulk end can run at a time per account. If you start a second while one is running, you see A bulk-end is already running for this account, and the app waits for the first to finish, then carries on with yours. If eBay's rate limit stops some listings from coming down, the app offers to retry the failed listings when the run finishes, so you can finish the rest.

When a listing ends on its own

A listing does not only end because you ended it. When the last unit sells, GridX Connect marks the part Sold out and notifies you; when eBay itself ends a listing, the part's status turns to Ended and you get a Listing Ended notification. In both cases the part stays in your inventory, and an ended one is ready to republish whenever you choose.

If something goes wrong

The End control is missing. End is admin-only. If you can see a listing's status but no End button, you are not a company admin — ask an admin to end it, or to grant you admin access.

"Nothing to end" after a bulk end. None of the parts you ticked is live on eBay, so there is nothing to take down. Select parts whose status shows they are live, then run End again.

"A bulk-end is already running for this account." Only one bulk end runs at a time. You do not need to start yours again: the app waits for the current one to finish, then continues.

Some listings did not come down in a bulk end. eBay's rate limit can stop part of a large batch. Wait the short interval the app suggests, then accept the prompt to retry the failed listings so the rest are ended.

I wanted to keep the part but it is gone. You likely used Delete rather than End. Deleting removes the part and ends any live listing, and it cannot be undone. Use End when you want the part to stay so you can republish it later.